The National Basketball Association League Pass billing and access service located at the https://airg.live/nba (the “Service”) is owned and operated by, and is a copyrighted work, belonging to airG Inc., a Canadian corporation, and its affiliates (“airG” “us” or “we”).
airG recognizes the importance of protecting any information collected from the users of the Service, and has adopted this Policy to inform its users about the types of information airG gathers about a you while using the Service, how airG may use that information, whether airG discloses it to anyone, and the choices you have regarding use of and correction of the information collected. This Policy explains generally our practices, but in all respects this Policy and the application of our practices will be subject to and in accordance with the provisions of applicable privacy protection laws.
What Personal Information Do We Collect?
airG does not actively collect personal information from users.
For Subscriptions that are purchased through a mobile service provider, you will be asked to provide a mobile phone number and name of the mobile service provider to complete the subscription (“Personal Private Information”). This information is only used for billing purposes.
Cookies: We may store one or more cookies (a small text file containing a string of alphanumeric characters) on your device that uniquely identifies your browser. These cookies may store your unique account ID, an API key, but no other personal information. The Service uses persistent cookies. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Service or subsequent sessions of the Service. Persistent cookies can be removed by following your web browser help file directions. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, the Service may not function properly if the ability to accept cookies is disabled. By using the Service, you agree to accept the placement of cookies on your mobile device browser.
Service Logs: When you use the Service, our servers may log certain information that your web browser sends to us. These logs may include information such as your web request, Internet Protocol address, type of browser, browser language, referring / exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time of your request.
Use of Personal Information
We may use your Personal Private Information that we collect for the following purposes:
- to provide the Service to you;
- to administer and build your account on the Service;
- to communicate with you for the purpose of informing you of notifications pertaining to your account, changes or additions to the Service;
- to enforce this Policy;
- to respond to claims that any content violates the rights of third parties;
- to respond to your request for customer service;
- to protect our rights, property or personal safety and of our users and the public; or as required or authorized by law.
If you contact us by email, we will use the personally identifiable email address information only to respond to your specific inquiry. Requests received from children will be deleted immediately after replying to the specific inquiry.
We retain your Private Personal Information for as long as necessary to fulfill the purposes for which we collected the information or as required by law. We maintain a records retention and destruction program to destroy information when it is no longer needed or required. If you wish to review or request deletion of information collected about you, please contact us at NBAemail@example.com. Users who have subscribed via their mobile service provider can suspend the subscription to the Service at any time by contacting their mobile service provider.
Disclosure of Personal Information
Under certain circumstances, we may disclose your Private Personal Information: when you have explicitly consented to the disclosure;
- to fulfill the purpose for which the Private Personal Information was collected;
- if we engage a third party to provide services to us (like computer back-up services or archival file storage), and the third party is obligated to to keep such information confidential and/or not to disclose such information, even after our relationship with you has ended;
- to respond to your request for customer service;
- to protect the rights, property or personal safety of the Service, its users and the public; or
- when we are required or authorized by law or legal process to do so or when we believe in good faith that such disclosure is required by and in accordance with the law or to respond to subpoenas or warrants served on us.
Your Choices and Rights Regarding Your Personal Information
Right to Access Your Information
You can request a copy of your Private Personal Information which we hold. If you would like a copy of some or all of your information in a structured, commonly used and machine-readable format, please write to us at the address below, provide proof of your identity, and identify the information you want a copy of, including any account or reference numbers, if you have them. We may charge a small fee for this service where you request the information in a format other than what was provided.
Right to Modify Your information
You can require us to correct any mistakes in your Private Personal information which we hold free of charge. If you would like to do this, please write to us at the address below provide us enough information to identify you (e.g. account number, username, registration details), and let us know the information that is incorrect and what it should be replaced with.
Right to be Forgotten
You can ask us to stop contacting you for direct marketing purposes. If you would like to do this, please write to us at the address below), you can also click on the ‘unsubscribe’ button at the bottom of any email we may send you. It may take up to ten (10) days for this to take place. provide proof of your identity; let us know the nature of your complaint and how we may be in contact with you, if at all.
Transfer of Private Personal Information
Your Private Personal Information may be processed by us in the country in which it was collected and in other countries, including the United States and/or Canada, where laws regarding processing of Private Personal Information may be different than the laws in your country. Our servers are located in the United States and/or Canada, and as such, your Private Personal Information may be available to the Canadian and U.S. government or its agencies under lawful orders made in Canada or the U.S. Please be advised that through your continued use of the Service, we may be transferring your Private Personal Information to Canada and/or the U.S. and you expressly consent to that transfer and consent to be governed by Canadian or U.S. law for these purposes.
We will never ever sell, lease, license, or in any other way commercially distribute your personally identifiable information to third parties. We promise this to you on pain of death and commercial ridicule in the industry press. However, as you can understand, we want to make sure that this service meets your needs as best as possible, so to that end, we do reserve the right to use your personal information strictly and only in a limited fashion where it helps us improve the product. An example could be if we see that customers using a specific type of handset are having issues with certain pages - this could indicate to us that our product has a bug, and that we should investigate the usability of our product on that handset. Where we interface with 3rd parties to improve our product - for example in relation to matters of product analytics, functionality, and scalability, we will ensure that all data exposed to such 3rd parties will be Summarized Data, an anonymized, general, and non-personally identifiable manner. "Summarized Data" means records which have been stripped of information potentially identifying individuals, and which have been manipulated or combined to provide generalized, anonymous information. Your identity and Private Personal Information will be kept anonymous in Summarized Data.
You may revoke any and/or all consents you have given to us; in order to revoke such consent(s), please contact our privacy officer in writing at the address listed at the end of these terms. At least twenty (20) business days are required to effectuate your revocation of consent from the time we receive it. Please note, however, that revocation of any consent does not have retroactive effect.
The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred.
Your Security and Private Personal Information
We take administrative, technical and physical measures to safeguard your personal information against unauthorized access, unauthorized disclosure, theft and misuse. This includes limiting access of employees to, and the use of, your personal information through the use of passwords and graduated levels of clearance to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality. We do not publish all of our security measures online because this may reduce their effectiveness. We take physical precautions to ensure that the computer servers on which your personal information is stored and archived are secure and that access to such servers is protected. We educate our employees with respect to their obligations to protect your personal information and we require our affiliates and any third-party service providers to take comparable steps to ensure the protection of any of your personal information that is shared with them.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulators of a suspected data security breach where we are legally required to do so.
Although we take precautions against possible breaches of our security systems, no company can fully eliminate the risks of unauthorized access to your personal information and no webservice is completely secure. We cannot guarantee that unauthorized access, hacking, data loss or breaches of our security systems will never occur.
While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.
Merger or Sale
In the event that airG Inc. is acquired by or merged with a third-party entity, we reserve the right to transfer or assign the Private Personal Information, and any other information we have collected from our you and all our users as part of such merger, acquisition, sale, or other change of control.
1200 – 89 West Georgia Street, Vancouver, B.C., V6B 0N8, Canada
March 1, 2023